196 ₽
per user per month
Base plan, VAT excluded. No capital costs for a server or IT specialist.
BPMSoft Start
A ready-to-use cloud CRM for small and medium-sized businesses. Leads, deals, email, requests and prebuilt analytics—without a project rollout or developers. From ₽196 per user per month.
#crm#starter#smb
- Delivery
- Cloud SaaS — no server required
- Launch
- From day one, with no project
- Plans
- Start + Start+ (extended features)
- Licensing
- From ₽196 per user per month (VAT excluded)
/ Interface and video
5 materials/ The cost of working in Excel
Without a CRM, small businesses lose leads and orders every day
Excel, messengers and notebooks are not a free CRM; they are accumulated sales debt. BPMSoft Start closes the basic gap from ₽196 per user per month.
Before adopting a CRM, a typical small business works in Excel, messengers and email. Leads are lost because a manager forgets a follow-up. Customers are duplicated because each employee keeps a separate table. Leaders cannot see the pipeline because there is none. With BPMSoft Start, the same team gets a pipeline from day one, automatic deduplication and prebuilt reports—without a project, an IT team or a server.
Violation scope
Before May 30, 2025
From May 30, 2025
Customer and deal records
Separate Excel sheets for each manager
One database with deduplication and history
Lead follow-up
Depends on the manager's memory
System reminders and automatic tasks
Sales pipeline
A weekly summary in Excel
A prebuilt pipeline with a dashboard
Email campaigns
Through personal email or Mailchimp
Built in, with triggers and analytics
Customer request management
Through managers' messengers
One intake point with status tracking
System launch
Months to implement a full CRM
A working pipeline on day one
Total cost of ownership
Server, IT specialist and licences
From ₽196 per user/month—cloud with no infrastructure costs
— Main point —
The main benefit of BPMSoft Start is not just its features but its launch speed and low entry cost. It is the right first step for a team of 3–30 people that wants to organise sales. As the business grows, it can move to full BPMSoft Sales, Service or Marketing without data loss.
Day 1
launch without a project
A ready configuration and prebuilt analytics. The team starts working from day one.
14 days
free trial
Full features for testing with real data and processes.
BPMSoft
a platform for growth
As the business grows, move to full Sales, Service or Marketing without data migration.
/ Where small businesses lose money
Three common gaps in a small business
BPMSoft Start fixes three classic failures that cost small businesses money every day, even when they have neither the resources for an IT project nor time for a complex rollout.
01Excel chaos
Every manager has their own spreadsheet—and their own customers
A team of 5–20 managers. Each keeps an Excel sheet with customers and deals. Duplicates, losses and conflicting data appear. Once a week, the leader builds a full picture from five files by hand, and it is already outdated the next day.
— Practice example —
A common pattern in small business: retail, services and B2B
A company sells equipment. It has eight managers and 3,000 customers. During reconciliation, it finds 600 duplicates, 200 missing customers, and 150 who moved to competitors because a manager forgot to call back. One week after BPMSoft Start is launched, the company has one database, automatic deduplication and follow-up reminders. The losses stop.
How BPMSoft Start closes it
- 01One customer database with automatic deduplication when a profile is created.A 360° customer profile with the history of every touchpoint from any manager.Automatic follow-up reminders and tasks
- 02so managers do not forget.
02No pipeline
Leaders cannot see where deals get stuck
The pipeline lives in a manager's head and spreadsheet. Leaders collect data in weekly meetings. By the time a problem becomes visible, such as low conversion at the approval stage, the deal has already been lost and no corrective action was taken.
— Practice example —
A common small-business pattern for teams of 10–30 people
An owner knows monthly revenue but not where deals are lost. In meetings, managers say that everything is fine and the customer is thinking; one month later, deals close at 30% of plan. After launch, the pipeline shows that 60% of deals stall at the proposal stage because managers do not have time to prepare quotes. The solution is templates and automatic quote generation in the system.
How BPMSoft Start closes it
- 01A prebuilt sales pipeline with stages and automatic conversion calculation.A leader dashboard with visibility from day one
- 02without building reports.Bottleneck analysis that clearly shows where work slows down and who is overloaded.
03A high entry barrier
A full CRM means months of work and a server
For a small business, implementing a full CRM can mean months of consultants, a server, an IT specialist and costs of hundreds of thousands of roubles. For a ten-person team, this is unreasonable, yet Excel chaos is still worse.
— Practice example —
A typical choice for a small-business owner
I want a CRM, but not now: there is no time for a project, no money for a server and no IT specialist. Excel remains for another year. During that year, the company loses 100–300 customers and tens of millions in revenue. BPMSoft Start closes this gap: ₽196 per user per month, cloud delivery without a server, and launch from day one without a project.
How BPMSoft Start closes it
- 01A cloud solution with no server and no IT specialist.A prebuilt configuration with a pipeline
- 02dashboards and templates from day one.No-code setup: leaders can adapt fields
- 03statuses and reports to their way of working.
/ What the solution does
A basic CRM that starts in one day
Four functional blocks are enough for a team of 3–30 people to stop losing leads and organise sales.
01
Sales pipeline management
Prebuilt stages, automatic conversion calculation and a leader dashboard. Loss analysis at every stage.
02
Marketing and email
Trigger and bulk campaigns with a visual editor. Analytics for opens, clicks and conversions.
03
Service and requests
A service catalogue, one request intake point and status tracking from submission to closure, without a separate helpdesk system.
04
Prebuilt analytics
Ready dashboards for launch: pipeline, conversion, manager performance and customer activity from day one.
/ How it works
From cloud registration to a working pipeline in one hour
This is what a BPMSoft Start launch looks like for a small-business team.
01
Register in the cloud
Create an account, choose a plan and add users. No server or IT specialist is needed.
02
Move the customer database
Import from Excel or CSV with automatic deduplication. Templates are available for common fields.
03
Set up the pipeline and team
Use prebuilt stages or adapt them to your model. Assign managers and distribute customers.
04
Launch and first deals
The team works from day one. Dashboards show the real picture without manual reporting.
/ Why implement it
Eight clear results for a small-business team
Not features, but measurable outcomes that a small business gets after launching BPMSoft Start—without a project, a server or an IT team.
01 / 03
3 resultsOrder in sales
01
One customer database
Automatic deduplication, a 360° profile and touchpoint history. Managers no longer need separate Excel sheets.
02
A prebuilt pipeline
Stages, conversion and dashboards from day one, without manually building reports.
03
Reminders and automatic tasks
Managers do not forget follow-ups. Leads stop being lost because of human error.
02 / 03
3 resultsLaunch speed
04
Launch from day one
A prebuilt configuration, ready templates and dashboards. The team works without a rollout project.
05
No-code setup
Leaders can adapt fields, statuses and reports to their workflow without a developer.
06
Cloud without a server
Work from any device, with no capital investment in infrastructure or an IT specialist.
03 / 03
2 resultsFuture growth
07
A platform that scales
As the business grows, move to full BPMSoft Sales, Service or Marketing without data loss.
08
Low entry cost
From ₽196 per user per month. A 14-day trial. It pays for itself by preventing one lost customer.
/ Where to use it
Small and medium-sized businesses—from 3 to 30 people
BPMSoft Start is ideal for teams that have outgrown Excel and messengers but are not yet ready for a full CRM rollout project.
01
Retail and wholesale sales
Stores, showrooms and wholesale suppliers. A pipeline from first contact to repeat sales.
02
Services and customer support
Studios, agencies, repair businesses and consulting. Manage customers and requests without a separate helpdesk system.
03
Early-stage B2B teams
Small B2B companies with 5–30 people. Long-deal pipelines, email marketing and one interaction history.
04
Startups and fast-growing teams
For businesses that are growing quickly and need a basic CRM now, not after a three-month project.
How to launch in one week
- 01
Registration and plan
Create an account, choose the Start or Start+ plan and add users. A 14-day free trial is included.
- 02
Import the customer database
Move data from Excel or CSV. Automatic deduplication, cleanup and field templates are included.
- 03
Set up the pipeline and roles
Use prebuilt stages or adapt them to your model. Distribute customers between managers.
- 04
Launch and train the team
Short onboarding of one to two hours per manager. The team starts working in the system in the first week.
/ Architecture and platform
A cloud solution on the same BPMSoft platform
BPMSoft Start runs on the unified Russian low-code BPMSoft platform in a cloud delivery model. This means a familiar data model, common integration principles and room to grow without migration as the business scales.
01
Cloud model (SaaS)
No server and no IT specialist. Work from any device through a browser. Backups and updates are handled by the vendor.
02
Prebuilt configuration
A ready pipeline, process templates, dashboards and analytics configured for common small-business scenarios.
03
No-code setup
Adapt fields, statuses, reports and roles without a developer, by a leader or operations manager.
04
Russian software register
Included in the unified register of Russian software. Meets import-substitution and personal-data processing requirements in Russia.
05
A platform for growth
Move to full BPMSoft Sales, Service or Marketing without data loss as the business grows.
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/ Scenarios
What the solution closes in the working environment
Each scenario is a working environment where the solution delivers measurable value.
— Scenario 01 —
360° customer profile
One profile with the history of communications, deals and requests, collected from all sources.
— Scenario 02 —
Lead and deal pipeline
Prebuilt stages and reports. Managers run deals while leaders see conversion by stage.
— Scenario 03 —
Email marketing
Trigger and bulk campaigns with a visual editor and open-and-click analytics.
— Scenario 04 —
Request management
One place to receive requests from submission to closure, without a separate helpdesk system or operator.
— Scenario 05 —
Prebuilt analytics
Ready dashboards and reports for launch: pipeline, conversion and manager performance from day one.
/ Related materials
What often goes together
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Маркетинг
Ready to see BPMSoft Start on your data?
Thirty minutes with an engineer, no slides and no NDA for the demo.