Business at full power.
Data security, sales management, service, marketing and other automation areas. Each solution closes its own task and can be used separately or together with the rest.
DataSafe — Personal Data Protection
Protection and anonymisation of personal data in CRM, HR and other corporate systems. DataSafe hides sensitive fields, controls disclosure and logs access without replacing business systems.
- Sensitive-field catalogueOne model of what counts as personal data in CRM, HR and integration systems, with a managed visibility policy.
- Hiding data from employeesValues are masked based on role, scenario and environment—without changing storage methods or rewriting the product.
- Anonymised storageA separate data environment for analytics and testing. It is not coupled with production systems and never returns real personal data.
- Breaking the individual/company linkSeparating people from identifiers in technical environments without losing business logic or process relationships.
BPMSoft Sales Management
A CRM system that brings lead and order management into one clear process—from the first contact to repeat sales. Built on the Russian low-code BPMSoft platform.
- Lead managementRegistration, qualification, deduplication and predictive scoring without manual tagging or source loss.
- Pipeline and dealsOne environment from first contact to closure, with probability and amount forecasts based on historical data.
- Orders and documentsCreate orders from deals or Excel, approve them, control fulfilment and link them to the product catalogue.
- 360° customer profileOne interaction history: communications, deals, orders, requests and behaviour.
BPMSoft Service Management
An omnichannel customer service platform: requests from every channel, SLA control, a self-service portal and an AI assistant in one operator workspace. Built on the Russian low-code BPMSoft platform.
- Service contact centreOne operator workspace: customer identification, scripts, routing, SLA control and AI tips during the conversation.
- Request managementRegistration from every channel, categorisation (incident or service request), routing and deadline control.
- Self-service portalCustomers create requests, track status and find answers in the knowledge base themselves, reducing first-line workload.
- Internal service centreOne environment for HR, IT, finance and facilities. Employees use one portal, while requests are routed by competence.
BPMSoft Marketing Management
A marketing automation platform for campaigns, email, omnichannel customer-journey scenarios, loyalty and end-to-end analytics—from first contact to revenue. Built on the Russian low-code BPMSoft platform.
- Campaign managementPlan, deliver and coordinate marketing activity in one environment with budgets and metrics.
- Lead generation and qualificationSource tracking, scoring, automatic rule-based lead handling and handover to sales without manual tagging.
- Omnichannel customer-journey campaignsReady templates for onboarding, trials and demos, plus a scenario builder with customer-behaviour triggers.
- Email marketingTrigger and bulk campaigns, A/B testing, a visual editor, and open-and-click analytics.
BPMSoft Studio
A low-code platform for designing business applications, interfaces and processes without extensive manual coding. One environment for business analysts, developers and architects.
- Interface designerResponsive grid, ready templates and Angular component-code editing for advanced logic.
- BPMN process editorVisual design of business workflows, a library of ready processes, and debugging and version-control tools.
- Process heat mapsExecution visualisation, bottleneck analysis and real-time monitoring of workload by stage and role.
- Case managementA visual editor for unstructured processes: stages, steps and dynamic routes.
BPMSoft Start
A ready-to-use cloud CRM for small and medium-sized businesses. Leads, deals, email, requests and prebuilt analytics—without a project rollout or developers. From ₽196 per user per month.
- 360° customer profileOne profile with the history of communications, deals and requests, collected from all sources.
- Lead and deal pipelinePrebuilt stages and reports. Managers run deals while leaders see conversion by stage.
- Email marketingTrigger and bulk campaigns with a visual editor and open-and-click analytics.
- Request managementOne place to receive requests from submission to closure, without a separate helpdesk system or operator.
Not sure where to start? We will help you choose.
Thirty minutes with an engineer to understand which product fits your environment.