BPMN
process modelling standard
An industry standard understood by business analysts, IT teams and auditors.
BPMSoft Studio
A low-code platform for designing business applications, interfaces and processes without extensive manual coding. One environment for business analysts, developers and architects.
#low-code#processes#analytics
- Working model
- Low-code with Angular component code
- Process standard
- BPMN and Case Management
- AI tools
- Sofya assistant and predictive models
- Licensing
- From ₽1,155 per user per month (VAT excluded)
/ Interface and video
5 materials/ The cost of custom development
A business process should not live in code that no one remembers
When a process is coded into a custom system, every change means an IT ticket, weeks of work and a risk of regression. BPMSoft Studio moves the process into a visual layer that business analysts understand.
Before low-code, a typical company keeps critical processes in three places: partly in the core system that no one touches, partly in employees' Excel sheets, and partly in custom development with a two-week change cycle. Any policy change becomes a project lasting months. With low-code, processes become visible, versioned and adaptable by business analysts.
Violation scope
Before May 30, 2025
From May 30, 2025
Process change
An IT ticket, then 2–6 weeks of development and testing
A business analyst changes it in the visual editor in days
Process visibility
Only in code or a Word procedure
A visual BPMN diagram visible to every role
New-service prototype
3–6 months for an MVP
A prototype in 2–4 weeks; an MVP in 1–2 months
Bottleneck analysis
One summary report per quarter
A real-time heat map linked to roles
Interface adaptation
A frontend developer, designer and tester
A responsive builder with ready templates
Regression after changes
High risk; full regression testing is needed
The change is isolated in one process
Shadow IT in Excel
Employees keep parallel spreadsheets
The process moves into the system; Excel is no longer needed
— Main point —
The benefit of low-code is not simply writing less code. It is that the business no longer depends on the development queue and can change processes at the same speed as it changes itself. It is the difference between adapting in a quarter and adapting in a week.
Angular
interface technology stack
Component code can be edited when advanced logic is needed.
REST API
open and documented
An open API for integration with any external system, without shadow ETL.
App Store
extension and solution marketplace
Ready applications, connectors, AI agents and industry templates for launching without a project from scratch.
/ Where control is lost
Three common gaps that make processes unmanageable
BPMSoft Studio fixes three classic failures that make a company unable to adapt processes to business change.
01Code instead of a process
The procedure lives in code that no one remembers
A business process was coded into a custom solution three to five years ago. The developer has left, and documentation is missing or outdated. Every change means reverse engineering and weeks of development with a regression risk.
— Practice example —
A common pattern in banking, insurance and telecoms
A bank wants to add a new loan product. Its approval process is coded into the core system. The development team estimates three months of work plus one month of regression testing. The business misses its window to launch. With low-code, the same process is built by a business analyst in two to three weeks without development involvement.
How BPMSoft Studio closes it
- 01The process is described in a visual BPMN editor that business analysts
- 02IT teams and auditors understand.Changes are versioned: history
- 03rollback and comparison are built into the platform.A change is isolated in one process and does not require regression testing of the whole system.
02Shadow IT in Excel
Employees run the process in parallel spreadsheets
The core system does not cover every team need, so employees create Excel sheets and Google forms. This creates an uncontrolled shadow IT environment without audits, backups or room to scale.
— Practice example —
A common pattern in mid-sized businesses and operations teams
A procurement team keeps core data in SAP, but approves contractors in a shared Excel file. One employee corrupts the file and a week's work is lost. When the same process is built as a separate low-code application in one to two weeks, Excel is no longer needed and auditing and control appear automatically.
How BPMSoft Studio closes it
- 01Citizen developers
- 02such as business analysts and operations managers
- 03build applications in the visual designer.Ready process and interface templates remove the need to start common tasks from scratch.Auditing
- 04version control and role-based access are built into the platform from the first launch.
03A bottleneck in the queue
Every change joins the development queue
A business analyst writes requirements and sends them to the development backlog. Development designs, tests and releases the change. The cycle takes two to six weeks. Over a year, the team completes only 30% of business requests; the rest stay in the queue.
— Practice example —
A common pattern in mature IT organisations
An IT department of a large retail chain receives more than 200 change requests from operations each year. The development team delivers 60–80 and defers the rest. The business loses speed in reacting to competitors. With low-code, business analysts close 70% of requests in days, while developers focus on complex logic and integrations.
How BPMSoft Studio closes it
- 01A business analyst builds the process and interface independently
- 02without development involvement.Developers join only for advanced logic
- 03integrations and component code.The Sofya AI assistant suggests templates
- 04fields and relationships
- 05lowering the entry barrier for citizen developers.
/ What the solution does
A platform for designing, launching and adapting applications
Four functional blocks that create a complete low-code environment for business analysts, developers and architects.
01
Interface designer
Responsive grids and ready page, form and dashboard templates. Angular component-code editing for advanced logic.
02
BPMN editor and process management
Visual business-workflow design, a library of ready processes, debugging tools, version control and bottleneck heat maps.
03
Case management
A visual editor for unstructured processes: stages, steps, dynamic routes and escalations.
04
AI assistant and integrations
The Sofya assistant for knowledge bases, field predictions, similarity search and summaries. REST API, ready connectors and an extension App Store.
/ How it works
A business analyst builds an application in days, not months
This is what launching a new business application looks like after adopting BPMSoft Studio.
01
Describe the process in BPMN
A business analyst builds the workflow in a visual editor from ready blocks, without development involvement.
02
Build the interface
A responsive designer with ready templates and components. The Sofya AI assistant suggests fields and relationships.
03
Connect integrations
REST API and ready connectors from the App Store. When advanced logic is needed, a developer adds component code.
04
Launch and analyse
A heat map shows bottlenecks and workload. Changes are made in the visual editor without rebuilding the solution.
/ Why implement it
Eight clear results for IT, business and teams
Not features, but measurable outcomes for IT teams, business analysts and operations teams after adopting BPMSoft Studio.
01 / 03
3 resultsSpeed and adaptation
01
Process changes in days
A business analyst changes a process in the visual editor, with no IT tickets or weeks of development.
02
A new application prototype in 2–4 weeks
Ready templates and components make it possible to build an MVP at business speed, not development speed.
03
A smaller IT backlog
Business analysts handle 70% of business requests, while developers focus on complex logic.
02 / 03
3 resultsControl and audit
04
Visible, versioned processes
BPMN diagrams, change history, rollback and version comparison are built into the platform. Auditing and compliance are automatic.
05
Bottleneck heat maps
Visual analysis of process execution in real time. Clear insight into where work slows down and who is overloaded.
06
Less shadow IT
Citizen developers build applications in the platform. Excel sheets and Google forms are no longer needed.
03 / 03
2 resultsTechnology stack
07
Import substitution and software register
Included in the Russian software register and meets import-substitution requirements for regulated industries.
08
Open API and integrations
REST API, ready connectors and an extension App Store. Integration with CRM, ERP, BI and external systems.
/ Where to use it
From corporate applications to industry solutions
BPMSoft Studio can be used wherever processes need flexible adaptation and new applications must launch quickly. Start with one area.
01
Customising BPMSoft products
Adapt Sales, Service and Marketing to industry needs without rewriting the products.
02
Corporate applications from scratch
Approvals, asset management, contract work and HR processes can be built as separate low-code applications.
03
Industry solutions
Banking, insurance and manufacturing scenarios can be built on a ready platform.
04
Internal service centres
HR, IT, finance and facilities teams build their processes in one designer with a shared role model.
How the first stage starts
- 01
Choose a pilot process
Choose one painful process with an owner, ideally a current process in Excel or a custom system.
- 02
Describe it in BPMN
A business analyst builds the current workflow in the visual editor, together with an architect if needed.
- 03
Build the interface and connect roles
Use the responsive designer, role model and access settings, from ready templates or from scratch.
- 04
Launch and measure
Use heat maps, execution metrics and user feedback. Iterate at business speed.
/ Architecture and platform
The platform behind every BPMSoft solution
Studio is not a separate product; it is the BPMSoft platform itself. Sales, Service, Marketing and Start are built on it. They share a data model, integrations and an extension marketplace.
01
One platform for every solution
Sales, Service, Marketing and Start are built on BPMSoft Studio, with a shared customer model, role model and integrations.
02
Stack: Angular, BPMN and REST API
Angular frontend with editable components, BPMN processes and REST API integrations.
03
Sofya AI assistant
Field-value prediction, similar-case search, long-text summaries and knowledge-base work are built into the editor.
04
Extension App Store
More than 30 ready add-ons: AI agents, converters, analytics, scripts and industry templates. Teams can also monetise their own solutions.
05
Russian software register
Fully meets import-substitution requirements. Cloud and on-premises deployment are available for information-security needs.
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/ Scenarios
What the solution closes in the working environment
Each scenario is a working environment where the solution delivers measurable value.
— Scenario 01 —
Interface designer
Responsive grid, ready templates and Angular component-code editing for advanced logic.
— Scenario 02 —
BPMN process editor
Visual design of business workflows, a library of ready processes, and debugging and version-control tools.
— Scenario 03 —
Process heat maps
Execution visualisation, bottleneck analysis and real-time monitoring of workload by stage and role.
— Scenario 04 —
Case management
A visual editor for unstructured processes: stages, steps and dynamic routes.
— Scenario 05 —
Sofya AI assistant
Knowledge-base work, field-value prediction, similar-case search and long-text summaries.
/ Related materials
What often goes together
3 materials
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Маркетинг
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